Refund Policy

At Wowelse Brand Studio, we value your satisfaction. However, due to the creative nature of our services, we maintain the following refund policy:

1. Service-Based Refunds

  • Refunds are not applicable once the project has started or deliverables have been shared.
  • Partial refunds may be considered before work initiation based on the project status.
  • Approved refunds will be processed and completed within 3 business days.

2. Digital Deliverables

No refunds are provided for completed design files, digital assets, or branding materials once they have been approved and delivered.

3. Technical Issues

  • In case of technical errors or service interruptions from our end, we will rectify the issue or provide a suitable alternative solution.
  • If a refund is approved for a technical reason, the refund will be completed within 3 business days.

4. Contact for Refunds

All refund-related inquiries must be sent to letstart@wowelse.com within 7 days of project initiation.